Amador Wood Inc. warrants to the original purchaser, when delivered in original container, that our Pre-finished Solid and Engineered products not to delaminate for twenty-five (25) years from the original purchase date under proper and normal residential traffic conditions. To the original purchaser only, warranty also covers that pre-finished floors are free from any defects caused by improper milling, assembly, grading, lamination, and dimension.
Amador Wood Inc. is liable only for situation that defective products, such as (but not limited to) discoloration and knots, in original container, exceed 5% of the same species and construction products in Amador Wood Inc. and are properly installed in the room by a licensed C-15 contractor.
Amador’s limited warranty does not apply to situations that failing to follow installation and maintenance instructions, or any improper installation or workmanship. The warranty also excludes a) any surface damages, such as (but not limited to) indentions, scratches, pets, heeled shoes, water, furniture legs, or other abrasives; b) color changes due to exposure to sunlight, or color variance resulted from wood material characteristics; c) variation in grain pattern and texture; d) radiant heat installation; e) any misuse, accidents or negligence. If an issue is encountered at the time of installation, please stop immediately and contact your Amador Wood Inc. representative. For flooring replacement, Amador Wood Inc. does not guarantee color match for pre-existing products.
It is the END USER’s responsibility to inspect material, color, and everything is correct and acceptable prior to installation. Products that are not acceptable should not be installed and should be returned to Amador Wood Inc. with its original container. Once installed, product with its characteristics is considered as acceptable.